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Privacy policy

Introduction

Booking Toro FZ LLC ("Booking Toro," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any other way. By using our services, you agree to the terms of this Privacy Policy.

Who We Are

We are Booking Toro FZ LLC, a company registered in Dubai, United Arab Emirates. Our registered office is at Suite 1014, Level 10, Grosvenor Business Tower, Barsha Heights, Dubai, UAE We offer a range of travel and accommodation booking services across our websites, channels, and platforms. We refer to all of these services, together with our applications and websites, as "Services" in this Privacy Policy.

Information We Collect

We may collect and process the following types of personal information:

  1. Personal Identification Information:
    • Name
    • Email address
    • Phone number
    • Postal address
    • Company details
  2. Booking and Transaction Information:
    • Travel itinerary details
    • Payment information
    • Booking history
  3. Technical Data:
    • IP address
    • Browser type and version
    • Time zone setting and location
    • Browser plug-in types and versions
    • Operating system and platform
  4. Usage Data:
    • Information about how you use our website and services
  5. Marketing and Communications Data:
    • Preferences in receiving marketing from us
    • Communication preferences

How We Use Your Information

We use the information we collect for the following purposes:

  1. To Provide Services:
    • Process and manage bookings
    • Facilitate payments
    • Provide customer support
  2. To Improve Our Services:
    • Understand and analyze how you use our website and services
    • Develop new products, services, features, and functionality
  3. To Communicate with You:
    • Send administrative information, such as information regarding the website and changes to our terms, conditions, and policies
    • Send marketing and promotional communications (you can opt-out at any time)
  4. To Ensure Security and Prevent Fraud:
    • Monitor and analyze suspicious activity
  5. To Comply with Legal Obligations:
    • Fulfill legal and regulatory requirements

Sharing Your Information

We may share your personal information with the following parties:

  1. Service Providers:
    • Third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  2. Business Partners:
    • Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you.
  3. Legal Authorities:
    • We may disclose your information to comply with legal obligations or respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  1. Access: The right to request copies of your personal information.
  2. Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  3. Erasure: The right to request that we erase your personal information, under certain conditions.
  4. Restrict Processing: The right to request that we restrict the processing of your personal information, under certain conditions.
  5. Object to Processing: The right to object to our processing of your personal information, under certain conditions.
  6. Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Booking Toro FZ LLC
Suite 1014, Level 10, Grosvenor Business Tower, Barsha Heights, Dubai, UAE

Email: admin@bookingtoro.com
Phone: +971558700199